Pritchard Industries is a dynamic and innovative provider of comprehensive facility services, dedicated to enhancing the operational efficiency of our client partners in the industries we serve. With services from facility maintenance and janitorial to landscaping and snow removal, we enable desired outcomes for our clients through consistent service and outstanding people.

Pritchard Industries is seeking an Assistant Account Manager based in Cleveland, TN. This dynamic, hands-on, manager will be an integral member of the leadership team; and will be directly responsible for leading commercial cleaning operations, while ensuring that service commitments are fully met. With customers located throughout the Bradley County Schools, this position is responsible for overseeing the training and performance management of staff, and in meeting all operational expectations. This position is also responsible for managing corporate expenses related to customer deliveries and customer expectations.

Responsibilities:

• Meet or Exceed Customer Expectations
• Establish inspection schedule and perform daily inspections – evenings
• Understanding of contractually required cleaning specifications and frequencies
• Scheduling and monitoring of periodic task
• Coordination of training and maintaining training records
• Respond to all customer requests, complaints, and questions
• Monitor consumable and chemical supply inventories
• Maintain good working relationships with distribution and manufacturing partners
• Continually improve industry knowledge

Qualifications:

• Three (3) years progressive in facilities/custodial operations management and a working knowledge of the cleaning service industry.
• Strong communication skills both verbally and written ability to communicate effectively with senior management staff, clients, vendors and staff.
• Effective problem solving, leadership, organizational and planning skills.

Benefits

• Full-Time
• Pay rate $18.00-$20.00/per hour
• 8-Hour Shift/10-Hour Shift
• Health insurance
• Paid time off
• Dental insurance
• 401(k)
• Vision insurance
• Flexible schedule

Pritchard Industries participates in E-Verify.

EEO Notice:
Pritchard Industries is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, creed, genetic information, religion, national origin, ethnicity, gender; gender identity, sexual orientation, pregnancy, childbirth or related medical condition, age, disability, or handicap, servicemember status, relationship or association with a protected veteran, and any other category protected by Federal, state, or local law.